Last updated: 25/10/2026
Harcombe Motors (ABN 11 626 304 354) ("we", "us" or "our") respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), as well as other applicable Australian laws including the Australian Consumer Law.
This Privacy Policy explains how we collect, use, disclose, store and protect your personal information when you interact with our website, visit our dealership at 5-33/35 Timms Road, Everton Hills QLD 4053, or otherwise deal with us.
We may collect the following types of personal information:
We may also collect sensitive information (such as health or vulnerability information) where it is relevant to a finance application or where you voluntarily provide it. We will only collect sensitive information with your consent or as otherwise permitted by law.
We collect personal information directly from you when you:
We may also collect information from third parties such as credit reporting bodies (with your consent for finance purposes), vehicle history providers (e.g. PPSR), your nominated representatives, or publicly available sources.
Important: When you submit a finance enquiry through our website or directly to us, the personal and financial information you provide is shared directly with our authorised finance broker:
MotorLend (SSG Partners Pty Ltd)
ABN 89 625 250 937
Credit Representative Number 518857
Authorised under Australian Credit Licence 389328
MotorLend will use your information to assess your finance requirements, provide credit assistance, and (where appropriate) submit applications to lenders on your behalf. MotorLend handles this information in accordance with their own Privacy Policy and the credit reporting obligations under the Privacy Act.
You can view MotorLend’s current Privacy Policy here: https://www.motorlend.com.au/privacy-policy
We may retain a copy of finance enquiry information for our own records, to follow up on your enquiry, and for legitimate business and compliance purposes. We do not sell or rent your personal information.
We use and disclose your personal information for the following purposes:
We may disclose your information to trusted third parties such as:
With your consent or where permitted by law, we may send you information about vehicles, promotions, events or services we believe may interest you. You can opt out at any time by contacting us or using the unsubscribe link in emails.
The content published on our Blog section (including articles about buying, selling, owning, and financing vehicles) is provided for general informational purposes only. It does not constitute financial, legal, or professional advice.
Harcombe Motors and its authors make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability of the information contained in the Blog for any purpose. Any reliance you place on such information is strictly at your own risk.
In particular, information relating to finance, interest rates, loan products, or vehicle purchasing decisions should not be relied upon as a substitute for advice from a qualified financial adviser, credit provider, or legal professional. You should always seek independent professional advice tailored to your individual circumstances before making any financial or purchasing decisions.
To the maximum extent permitted by law, Harcombe Motors, its directors, employees, and agents will not be liable for any loss or damage (including indirect or consequential loss) arising from the use of, or reliance on, any content published in our Blog or elsewhere on this website.
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure. Information is stored securely (electronically and/or in hard copy) and access is limited to authorised personnel who need it to perform their duties.
We retain personal information only for as long as necessary for the purposes for which it was collected, or as required by law (including consumer guarantee, tax and credit obligations).
We do not routinely disclose personal information overseas. Some technical service providers (e.g. content delivery networks for our website assets) may be located outside Australia. Where this occurs, we take reasonable steps to ensure the recipient handles the information in a manner consistent with the APPs.
You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate, out of date, incomplete or misleading.
To make a request or to complain about our handling of your personal information, please contact our Privacy Officer:
Privacy Officer
Harcombe Motors
5-33/35 Timms Road, Everton Hills QLD 4053
Phone: 0433 509 427
Email: admin@harcombemotors.com.au
We will respond to access and correction requests and complaints within a reasonable time. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or 1300 363 992.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The current version will always be available on our website. We encourage you to review it periodically.
This policy was last updated on 25/10/2026. If you have any questions, please contact us using the details above.